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TTU K-12 Counselor - Lead Counselor
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Position Number: 5174849
Location: Lubbock, TX
Position Type: Disability Services

TTU K-12 Counselor - Lead Counselor
Lubbock
37278BR
TTU K12 Advising

Position Description
Performs K-12 school counseling duties, including advising for educational, professional, or other advanced academic advising or training at the individual or group level as appropriate. Provides virtual counseling services to students as needed. Responsibilities may include assisting in the analysis of special and/or complex problems. May supervise counselors, advisors, or other employees. Performance is based on individual counseling effectiveness and overall program results obtained. Work is performed under standard supervision in accordance with established policies and procedures.

Major/Essential Functions

Provides virtual academic counseling and responsive services as needed to support and enhance student wellness and promote social-emotional development.
Assist leaders and others in the department with projects and assignments, including research of information. Responsible for helping TTU K-12 provide global educational opportunities, market recognition, and increase sales.
Maintain and monitor student files. Follow up with students and parents regarding enrollments and progress with coursework (as needed). Contact student frequently and routinely to help foster a sense of community for our students.
Compile, maintain, and file all reports, records, and other documents related to the local assessment program.
Supervise a team of academic advisors.
Adhere to strict confidentiality and other ethical standards. Pursue and apply continuous education and training to increase efficacy with the dynamic needs of their students and families.
Assist in matching high school graduates with appropriate post-high school experiences. Help students and parents in understanding the college admission and financial aid processes by providing access to current, clear, and concise information concerning the wide-range of post-secondary educational opportunities available, entrance requirements, financial aid, curricular offering, costs, admission, and financial aid deadlines, and the variety of early admission and early decision programs available.
Handle inbound and outbound customer service inquiries via email, phone, or any other means TTU K-12 deems necessary to support our customers. Properly utilize all systems to document customer service interaction. Mediate between faculty and students. Serve as primary point of contact between students and Learning Coaches and teachers and/or school administration.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

Computer literate in Word, Excel, and Access.
Excellent written and oral communication skills.
Ability to handle multiple projects.
Detail oriented.
Ability to work in teams and work effectively under stressful situations.
Adaptable and comfortable in a fast-paced work environment.
Ability to plan and organize.

Required Qualifications
Master's degree with Texas State Board School Counselor certification, plus one year relevant experience.

Preferred Qualifications

Three years working school counseling experience.
Leadership experience and experience with online learning.
Education and training may be substituted for previous work experience.

Preferred Knowledge, Skills, and Abilities:

Be knowledgeable of confidentiality standards, including FERPA.
Knowledge of the Texas graduation requirements and college and career planning for high school students.

To apply, visit workattexastech.com

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran.