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Financial Aid Counselor

Position Number: 6246804
Location: St Paul, MN
Position Type: Financial Aid

Financial Aid Counselor

Division: Enrollment
Department/Office: Financial Aid Office

Advertisement:
St. Catherine University and the Financial Aid Office invites applications for a fulltime Financial Aid Counselor.

The Financial Aid Counselor administers financial aid from federal, state, institutional, and private funding sources and serves as an awarding specialist for primarily undergraduate students. The Financial Aid Counselor advises students and families on application procedures, award program criteria, financial aid policy and regulations, and aid options to meet educational expenses. The Financial Aid Counselor provides support to the front desk operations as needed, assists the loan manager with daily and weekly loan processing as needed, and serves as the office subject matter expert and primary point of contact for the a limited number of specific aid programs. The Financial Aid Counselor works with the Assistant Director or Director on special projects and assignments.

Responsibilities:

Complete file review for financial aid eligibility, including documents received, SAR C Code status, program and enrollment status.
Review the National Student Loan Data System (NSLDS) and confirm eligibility.
Evaluate Satisfactory Academic Progress. Complete federal Verification process. Identify and resolve conflicting data.
Confirm or adjust estimated Cost of Attendance. Perform Minnesota State Grants Units calculations. Perform need analysis, make corrections, and package financial aid awards according to regulation and policy.
Exercise professional judgment according to federal guidelines for students with extenuating circumstances.
Repackage/revise awards as necessary due to status changes in credit load and/or housing status.
Use technical knowledge regarding aid programs and legislation, need analysis theory and computation to review students' applications and to determine financial aid eligibility. Follow federal, state and institutional policy and guidelines when packaging and revising.
Counsel students and their parents concerning eligibility for federal, state, institutional, and private student financial aid programs.
Interpret and explain financial aid regulations, resolve simple and complex problems, offer information about financial aid options.
Ensure smooth and meaningful referral to other University offices when appropriate.
Provide excellent customer service during walk-in visits and appointments and via letter, telephone, and e-mail. Exercise pro-active problem solving on broad range of issues to anticipate and minimize problems and concerns for students and their families.
Provide packaging support to meet enrollment goals by assisting in the awarding of all student populations: College for Adults, Graduate and College for Women. Coordinate work load with Assistant/Associate Director and Director to balance peak cycles and activities to meet Financial Aid Office and Enrollment Division priorities.
Represent St. Kate's and the Financial Aid Office on committees and at various campus events and college fairs.
Prepare and deliver financial aid presentations.
Assist with the maintenance and annual updates of financial aid application materials, publications, worksheets, budget sheets and forms.

Salary Range: $45,000 - $50,000

Employees at St. Kate's feel a deep connection to the University's Mission and Vision, and they live their values at work. Benefits available to full-time employees include:

Fourteen (14) paid holidays and paid "gift" days when the University is closed.
Free tuition for employees and reduced tuition for their families after one year of service
Health, dental, and vision insurance
403b retirement plan access
Accrued sick time
Paid parental leave after one year of service

Specific information on all of our available benefits for full-time employees can be found HERE.
The salary range listed reflects a good-faith estimate of what we reasonably anticipate to pay for this position, based on market data and internal equity, at the time of posting. Actual compensation will be determined based on qualifications, experience, skills, and other relevant factors. St. Catherine reserves the right to modify or adjust compensation depending on University needs.
St. Catherine University in St. Paul, Minnesota, is a comprehensive Catholic university and home to one of the nation's largest colleges for women, with associate and graduate programs for all genders. Founded by the Sisters of St. Joseph of Carondelet in 1905, the University integrates liberal arts and professional education within the Catholic traditions of intellectual inquiry and social teaching. Committed to excellence and opportunity, St. Catherine enrolls students in certificate, associate, baccalaureate, master's and doctoral programs in traditional day and evening/weekend/online formats.

Minimum Qualifications:

Completion of some college coursework
One (1) year experience in higher education in offices like financial aid, admissions, or other student services areas.
Dedication to providing excellent customer service to St. Catherine University community
Ability and desire to work with people of all ages and diverse backgrounds
Proven ability to work as a team member, exceptional organizational and interpersonal communication skills
Knowledge of federal, state, and institutional financial aid policies and regulations
Ability to think creatively and analytically to resolve complex problems
Ability to analyze and interpret data and make independent decisions
Keen attention to detail and accuracy; ability to follow thorough and resolve conflict
Demonstrated proficiency with computer mainframe and software
Ability to meet deadlines and process a high volume of work with great accuracy

Preferred Qualifications:

Associate degree
Experience using BANNER, COD, NSLDS, and FAFSA Partner Portal

We seek creative, adaptable staff who enjoy working in a university climate that promotes cultural diversity, multicultural understanding, and cultural fluency. Consistent with the university's commitment to women, diversity and social justice, preference will be given to candidates who manifest these themes in their experience and service.

Application instructions:

Posting Number: 20220707-STAFF
Posting Start Date: 05/23/2025
Application Deadline: 6/20/2025

To apply, visit https://stcatherine.peopleadmin.com/postings/9904

St. Catherine University is an equal opportunity employer. Our commitment to inclusion reflects the central value of the Sisters of St. Joseph of Carondelet to "love of neighbor without distinction" and provides a learning and working environment that is enriched by the diversity of all our members. Individuals of religious, racial, ethnic, gender identity, nation of origin, or disability groups that have traditionally had less representation in higher education are encouraged to apply. Should you need an interview accommodation please contact us at hr@stkate.edu or 651-690-6565.